Refund policy

REFUND & RETURN POLICY

Digital Downloads
All digital download sales are final. Due to the nature of digital products, we do not offer refunds or exchanges once a file has been accessed or downloaded. If you experience a technical issue with your download, please contact us at heyeaglesnest@gmail.com and we'll do everything we can to make it right.

Physical Products (CDs & Journals)
We have a 30-day return policy for physical items. You have 30 days after receiving your order to request a return. To be eligible, items must be in their original, unopened condition. You'll need your receipt or proof of purchase.

To start a return, contact us at heyeaglesnest@gmail.com. If your return is accepted, we'll provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Damaged or Incorrect Orders
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at heyeaglesnest@gmail.com so we can resolve it.

Refunds
Once your return is received and inspected, we'll notify you of approval. If approved, your refund will be issued to your original payment method within 10 business days.